The warranty only applies to customers who have purchased a brand new MBS Chess Board®, MBS Multiplayer Chess Board® and MBS Chess Pieces© from MBS Chess® and MBS™ woodworks.

The warranty applies from the date the items are purchased and for a period of 30 days.

MBS Chess® will warrant that the boards are made from solid wood products and free of manufacturing defects for a period of 30 days. For any item exhibiting manufacturing defects please contact MBS Chess® immediately by phone or email providing the product has been purchased from MBS Chess® directly and not by a 3^rd Party, or any unauthorised resellers, including EBAY, Amazon etc.

Items purchased from non-authorised resellers, retailers, or in used condition through distributors such as eBay etc. are not eligible for warranty.

The warranty only applies to purchases made in Australia and the items must be kept in Australia.

No refunds apply.

Examples of defects that ARE NOT COVERED under this warranty:

The warranty does not apply to ordinary wear and tear of the product under normal game play. This may include, but is not limited to:

• Deterioration of components, cosmetic issues, including, but not limited to scratches, dents, fading of colours, discolouration and weathering of wood, including, but not limited to raised grain splitting, checking, twist, warping, shrinking, swelling, or any other physical property of the wood.
• Damage during shipping by a second party
• Commercial or public use
• Damage caused by acts of god or divine beings
• Damage caused by repair or improper cleaning or surface refinishing by an unqualified person
• Any labour costs for repair or service callouts

Products are sold in an as is condition in a grade A or grade B quality

The warranty is null and void if:

• Any physical damage caused by improper use, dropped, abused at your premises or improper storage or during transportation, shipping to and from your premises etc.
• The products are placed outdoors and exposed to the elements [sun, rain, snow etc.]
• Any exposure to humid environments e.g. pools, spas, saunas, rain water spillage on boards etc.
• Any loss of pieces
• Damage due to improper waxing and maintenance
• The products are cosmetically modified or customized [engraved, altered, coated etc.] in any way, shape or form.

The above examples do not represent every possible defect; all warranty claims are handled on a case-by-case basis, please contact MBS Chess® immediately by phone or email providing the product has been purchased from MBS Chess® directly and not by a 3^rd Party, or any unauthorised resellers, including EBAY, Amazon etc.

All MBS Chess Boards®, MBS Multiplayer Chess Boards® and MBS Chess Pieces©. Come with a certificate of authenticity and are stamped with an individual serial number which is registered with MBS Chess® and MBS™ woodworks.

Why Are Some MBS CHESS® and MBS Multiplayer Chess Boards® sets More Expensive?

Many factors determine the cost of a MBS Chess® Sets. The materials used to manufacture a set. For example, walnut is more expensive than Rosewood, which in turn is more expensive that Mahogany. The more expensive the raw material, the more expensive the sets will be.

The quality and detail of the machining of the pieces in high grade aluminium and applying industrial coating requires a high level of skilled artistry by an artisan, in these evolutionary new modern sets.

MBS Chess Boards® and MBS Multiplayer Chess Boards® Quality grades of Handmade boards:

Grade A: Custom made to order boards which are made from the highest quality of available timbers that are available in Australia at the time of order. Extreme care is taken during the manufacturing process to select and assemble the best timber sections and limit manufacturing issues due to the complexity of the build of the boards. All custom orders are discussed and quoted for prior to acceptance to produce.

Grade B: Pre-made boards ready for sale. Some boards may have slight manufacturing imperfections with alignment and material quality. Some areas of the board may contain a filler to remove holes or gaps in the timber work. This is a very common practise in hand made and finished wood products. This process is accepted so as to reduce material wastage and is also better for the environment. This not considered a defect and does not deter from the performance of the product.

The finish on the boards is bees wax polish to a matt lustre.

Beware of imitation boards and pieces at a fraction of the cost. There are many companies claiming to produce high end chess sets made from premium woods, but at a fraction of the cost. They are almost always of very poor quality. These manufacturers have no regard for U.S. and International copyright laws, registrations and trademarks, and will make counterfeit copies. MBS CHESS® and MBS Multiplayer Chess Boards® are made to the highest standards, and are built to be heirlooms.

Care and Maintenance

We recommend wiping the MBS Chess Pieceswith a cotton cloth.

We recommend applying a thin layer of natural bees wax and following the manufactures application instructions once a year to MBS Chess Boards®, MBS Multiplayer Chess Boards® to maintain lustre works to be undertaken by a professional wood finisher.  DO NOT USE any wood oils or cleaning sprays on these boards as it may discolour and affect the timber quality.

Your MBS Chess Boards®, MBS Multiplayer Chess Boards® should be wiped regularly with a microfiber cloth. Do not leave your MBS Chess Boards® and/or MBS Multiplayer Chess Boards® in direct sunlight with or without the pieces on board as this will lead to the wood darkening from UV exposure.

For all enquires please submit a query via the Contact Us form of this website.

No unauthorised copying in any shape or form including electronic versions of the MBS Multi Player Chess board™, the chess piece designs©, the 7th piece (the Princess©) and game play is permitted. All Rights Reserved. All Chess piece designs including the board and game play are Internationally Trade Marked, Registered and US Copyright 2023 protected. MBS Multi Player Chess Board™, the chess pieces’ design and game play remain the property and are owned by Mel Sotiropoulos.

All Rights Reserved.